Returns
Our Returns Policy
Your satisfaction is of the highest importance to us. If you are not satisfied with your online purchase, please return the relevant product(s), packed in their original packing, within 14 days of purchase, together with proof of purchase and a letter of explanation, to:
JETRESCUE
P.O Box 251
FAIRY MEADOW NSW 2519
We will gladly exchange the relevant product(s), or refund the purchase price (excluding delivery charges). However, subject to your Statutory Rights, I reserve the right to refuse an exchange or refund in the event that I consider that our returns policy is being abused.
Damaged and Defective Items
If you purchase a product which is defective or has been damaged in transit, we will gladly exchange or refund that item at our cost (excluding delivery charges). However, if, in our opinion, the returned product is not defective, the cost of re-delivering that product may be charged to you.
July 2006